Frequently Ask Questions

Appointments:
For reservation, Please call us at 077-430 199-200. We accept all major credit cards to hold your appointments; however, please feel free to walk in at the last minute and we will try to accommodate you. However, if you wish to cancel, kindly call us two hours prior to your reservation or you will be charge 50% of your treatment fee.

Arrival Time:
Please arrive 15 minutes before your scheduled time so you have ample time to relax and unwind with our elixir herbal tea before your therapy. If you do arrive late and there is no appointment after yours, then you will be given full duration however if another guest is waiting then treatment will end at the appointed time to avoid the next guest being delayed.

What To Wear:
You may wear what you are comfortable in, either wearing your own bikini or brief or we can provide you with our hygienic disposable briefs; alternatively, we suggest that treatments can be enjoyed without clothing. Your comfort is our priority and our therapists are well trained with draping techniques to provide you with utmost privacy and comfort.

Health Conditions:
Guests with serious heart conditions, high blood pressures, osteoporosis or any serious medical conditions are advised to consult their Physician before signing up for any spa services.
Please highlight your medical condition to the Spa manager.

What If I am Pregnant or I Have Period:
Please inform us either with your reservation or at reception if you are with child, we have a range of safe alternative therapies and we will be happy to discuss what is suitable for you. Kindly also inform our receptionist if you have your menstruation so we can prepare what is most comfortable for your treatment.

Special Occassions:
Treat that special someone in your life by letting them enjoy a day spa experience with us. Weither it's a Birthday, Anniversary, Gift Voucher, or Wedding Gift. Let us assist in making sure your special someone is left pampered and relaxed

Group Bookings:
We can arrange for a group booking of more than 10 people. We can help you with choosing spa treatments, to giving you a good price for your group. Just provide some details with day and time of when you would come.

Transportation:
Should you require transportation in getting to our spa, please let us know as we offer free transportation to our spa. Just let us know the time, date, hotel name with room number or house and we will come pick you up.

Accomodation
Should you need accomdation before coming to koh samui or while here, check out our hotel Peace Resort

 
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